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Reservation:
Any reservation becomes only valid and binding on reception of
the down payment of 30% of the total rent. The down payment may
be paid by means of bank transfer or credit card. For credit card
payment, the following data are necessary: card holder, card number
and expiry date. This data may be given by phone (+34-958-155769)
or send via FAX (+34-958-155769) or e-Mail (alhacena@alhacena.com).
The balance has to be paid in cash on arrival. Down payments for
last minute reservations may only be done by credit card.
When a reservation is done, the approximate arrival time should
always be given. If this data is not known yet, it should be reported
to the key holder by phone (+34-627-950013), FAX (+34-958-155769)
oder e-mail (alhacena@alhacena.com) as soon as possible
The house:
The rent includes the following services: clean sheets and towels,
water, electricity and gas consumption.
The kitchen is completely equipped with all common tools and appliances
(see kitchen description).
The house has air condition and heat pump. Additional electric
heater may be provided on request.
The key holder will act as contact person in case of incidents
of any kind.
Arrival:
As soon as the reservation has been validated, a detailed description
of the meeting place and the phone numbers of the key holder will
be sent. It is of paramount importance to carry this information
with you on arrival. Otherwise you'll not be able to contact the
key holder nor find the house.
In case of any incidents on your way to Granada, you may always
call the key holder at the given phone numbers. He'll do whatever
is possible to solve the occurred problem.
Please plan to arrive between 16:00 and 21:00. If it were impossible
to use this time window, you should indicate so when you make your
reservation and we'll try to find a solution. Your reservation might
be canceled in case you arrive after 21:00 without prior notice
On arrival you have to pay the balance and deposit an additional
amount of 150 Euros in cash. The deposit will be refunded on departure,
if the house is in the same conditions as on arrival. Otherwise,
the repair or replacement costs may be deducted from the deposit.
For an extra end cleaning, 30 Euro might be charged. In any case,
all damage beyond common wear on the house has to be repaired on
expenses of the tenant.
Cancellation:
For any reservation canceled more than one month before arrival,
only a 30 Euros handling fee will be charged. The rest of the down
payment will be refunded entirely.
For cancellations between one month and two weeks before arrival,
the 30 Euros handling fee plus 50% of the down payment will be retained.
In all other cases, the entire down payment is lost.
The above mentioned conditions and terms are accepted implicitly
when a reservation is done.
Date and signature: __________________________
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